NextLevel FIT Academy ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at nextlevelfitacademy.com or interact with our services.
Information We Collect
We collect information you voluntarily provide when you fill out forms on our website, including but not limited to:
- Your name (first and last)
- Email address
- Mobile phone number
- Program interest selection
We may also automatically collect basic technical information such as your browser type, device type, and general location (city/region) through standard web analytics.
How We Use Your Information
We use the information you provide to:
- Contact you regarding your inquiry about our fitness programs
- Schedule consultations, intro classes, or facility tours
- Send you information about our offers, classes, schedule, and services
- Provide customer support and respond to your questions
- Comply with legal obligations
SMS / Text Message Communications
By submitting your mobile phone number through any form on this website, you expressly consent to receive periodic text messages from NextLevel FIT Academy. These may include:
- Responses to your inquiry
- Class scheduling and reminders
- Promotional offers and limited-time pricing
- General updates about our facility, classes, and events
Opt-out: You can opt out of text messages at any time by replying STOP to any message you receive from us. For help, reply HELP or contact us at 330-770-2264.
Message and data rates: Standard message and data rates from your wireless carrier may apply. Message frequency varies. We do not charge for SMS messaging.
Carrier disclosure: Carriers are not liable for delayed or undelivered messages.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share information with trusted service providers who help us operate our business, including:
- Form processing: Netlify Forms (form submissions and data storage)
- Notifications: Twilio (SMS message delivery) and Make.com (automation routing)
- Analytics: Standard web analytics services that help us understand site usage
- Email: Standard email service providers used to communicate with you
These third parties are required to protect your information and use it only for the specific purposes for which we share it.
We may also disclose information when required by law, court order, or to protect the rights, property, or safety of our business, our members, or others.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your information at any time by contacting us using the information below.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, analyze site traffic, and improve user experience. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Children's Privacy
Our services are intended for individuals aged 14 and older. We do not knowingly collect personal information from children under 14 without parental consent. If you believe we have inadvertently collected information from a child under 14, please contact us so we can delete it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent at any time
To exercise any of these rights, please contact us using the information below.
Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
NextLevel FIT Academy
4761 Mahoning Ave
Austintown, OH 44515
Phone: 330-770-2264
Email: customersuccess.nlfa@gmail.com